Privacy Policy
Effective Date: January 15, 2026
1. Introduction
Mnemonik respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI memory service.
2. Information We Collect
- Information You Provide:Account info (name, email, profile picture, password hashed), Payment info (via Stripe, we don't store card numbers), Content you store (memories, project configs, API key metadata), Communications (support requests, feedback)
- Information Collected Automatically: Usage data (API calls, searches, timestamps), Device info (IP, browser, OS), Cookies (session, preference, analytics with consent)
- Information from Third Parties: OAuth providers (GitHub, Google, Microsoft) — name, email, profile picture, unique ID
3. How We Use Your Information
Provide the service, process payments, improve features, communicate, ensure security, legal compliance.
4. How We Share Your Information
We do not sell your personal information.
- Service providers: Vercel (hosting), AWS (infrastructure), Stripe (payments), OpenAI (embeddings), Resend (email), Sentry (error tracking)
- Legal requirements, business transfers, with consent.
5. Data Retention
Active: as long as account is active. After deletion: account info deleted within 30 days, backups purged within 90 days.
6. Data Security
Encryption in transit (TLS/HTTPS), encryption at rest, secure password hashing (bcrypt/argon2), access controls.
7. Your Rights
Access and export data, correction, deletion, opt-out of marketing, cookie preferences.
8. International Data Transfers
Standard contractual clauses for EU, compliance with applicable laws.
9. Children's Privacy
Not for users under 18.
10. Regional Privacy Rights
EEA (GDPR rights listed), California (CCPA rights listed). Contact: privacy@mnemonik.ai
11. Changes to This Policy
Notification via website, email, and in-service notice.